Updated May 2023.
For use with NEW Facebook Pages update and these instructions are for Desktop use.
To delete messages on your Facebook business page, this is what you do.
1. Go to your page.
2. On the left under Manage Page you will see Meta Business Suite listed under ‘More tools’ Click this.
3. Click Inbox.
This will show you all messages but at the top of the page, you can toggle between All messages, Messenger and Instagram.
4. Choose which one you want.
5. Select ‘Manage’ which appears to the right of the Search box near the top of the page.
6. This will bring up a white box to the left of each message.
7. Select the box for the messages you would like to delete.
8. Tick the little box that appears next to each message on the left-hand side. You can choose just one or lots.
9. In the centre of the page you will now have the option to Delete conversation, amongst some other choices.
10. Select Delete conversation(s).
And that is how you delete messages on a Facebook page. Job done!
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If you need detailed help on writing a Facebook marketing strategy for your business page then take a look at this handy blog https://babbl.co.uk/how-to-create-a-facebook-marketing-strategy/